Key account manager
You own our most important client relationships from the first meeting to renewal, whether it is an Abigel.ai rollout or a custom software project. You understand their business and know when to say yes and when to say no.
Remote within Europe, or hybrid in Budapest Full-time or part-time, to be agreed
Details
What you will do
- Map client needs and put together proposals with our developers
- Demo Abigel.ai to clinics, service businesses and other companies where the phone never stops
- Negotiate price, scope and deadlines, and close the deal
- Act as the client’s main point of contact during an Abigel.ai rollout, from signature to the first live call
- On custom development projects, turn what the client asks for into work the developers can act on
- Spot where we can help existing clients further and prepare renewals in good time
- Keep the pipeline and CRM clean so anyone can see where a deal stands
Days and weeks
- Every day: callbacks, follow-up emails and the CRM updated the same day
- Mondays: you go through the pipeline with the founder and decide which deals get the most time
- Every week: demos and discovery calls, in person or over video
- Every week: a check-in with the developers on live rollouts and open proposals
- Every month: you sit down with existing clients and look at how many calls the assistant took and how many bookings came out of them
- Every month: you list the renewals coming up and have a plan for each
Your first 90 days
- Day 30
You know Abigel.ai well enough to run a demo on your own, and you have taken over contact on the live deals. Every deal of yours in the CRM shows a next step.
- Day 60
You have closed your first deal or an expansion with an existing client. You have seen one rollout through from signature to the first live call.
- Day 90
You have a clean pipeline of your own and know when each client renews. You propose which sector we should focus on next quarter.
Who you are
- You have experience in B2B sales or account management
- You negotiate confidently with business owners and don’t flinch at a tough question
- You understand technology well enough to talk credibly about software and AI
- You can state a price without apologising for it, and you can say no to a bad deal
- You are precise in writing: your proposals and recaps make clear who committed to what, and by when
- You negotiate fluently in English
Nice to have
- You have sold SaaS, AI solutions or custom development before
- You know the healthcare, services or retail sector
- You speak Hungarian or another European language
- You have seen a software rollout through, on either the client or the vendor side
Tools
- HubSpot or Pipedrive
- Google Workspace
- Google Meet or Zoom
- The Abigel.ai demo account and admin panel
- Our own pricing calculator and proposal generator
- Claude or ChatGPT for proposal drafts and notes
Who you work with
- The founder: you decide on pricing, discounts and larger proposals together, quickly
- The developers: they estimate the work, you make sure they understand exactly what the client wants
- Product marketing: they give you the demo script and sales material, you bring back what clients ask
- On the client side: owners, managing directors, practice managers and IT leads
What we offer
- Accounts of your own, with results that show directly
- Short decision paths: a proposal doesn’t wait weeks, you and the founder can settle it the same day
- Flexible hours, remote within Europe or hybrid in Budapest
- A product a client can try for themselves: they call it and hear how it works
- Access to the AI tools you need for the job
- Time and tools to keep learning